Give your community your full attention
Relationships take time to build. They demand your care and attention so your customers can trust and love you. Reply quickly, resolve issues smoothly, keep the conversation flowing, and stay organized with handy commenting and responding tools.
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Keep your clients in the loop and your customers happy
Seen and heard
Reply, respond, react with ease thanks to a central inbox for all your Facebook and Twitter DMs, comments, and replies.
Keep comments in one place and invite your clients to comment to speed up the approval process.
Choose your words
Allocate the right people to manage the right conversations and gather profile insights before your reply to a customer.
ContentCal have been the driving force behind our social media journey to date.
One inbox for DMs, comments, and replies
A central inbox makes for quicker replies, better customer service, and smoother management. Close when resolved and tag to stay organized.
Smooth out communication kinks
Invite clients to share ideas and give feedback. Make amends and approve workflows. Assign conversations and add comments to individual posts. Keep feedback in context and do it all in one place.
Know your audience
It makes a difference when you know who you’re addressing and how they might like to be talked to. View profiles and get informed before you comment and respond.