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Hello happier customers

Say all the right things and get back to your customers quickly. Organize your messages, get clear before you reply, and hop on a comment in good time.

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14-day free trial

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Book a demo for the full and proper introduction

Conversation starters and savers

It’s all about great customer engagement and service. If you can respond, reply, and comment quickly then people feel seen, heard, and met.

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Engage your customers through conversation

Customer relationships

Get to your customers quicker and build stronger relationships

Resolve problems, reply to messages, and add comments straightaway. Meet your customer’s needs and encourage conversations for a richer and more engaged following.

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Team Inbox
A social media dream. All your DMs, replies and comments, from Facebook and Twitter, in one place.
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Conversation Tags
Organize by tag and mark as high priority so you get to the most important conversations first.
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Comments
Add notes internally to any conversation, to pow-wow with your team before you respond.
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Assignment
Assign conversations to the best-placed team member for customer communication of the highest value.
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Team inbox
Get complete visibility over which social media conversations are assigned to which team members
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@ mention inbox
Easily find conversations you've been asked to consult on with your own @ mention inbox
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Facebook inbox
Tackle all messages and comments from your Facebook Page, quickly and easily
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Twitter inbox
Take care of your Twitter community by responding to comments and messages.
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Real-time responses
Real-time monitoring delivers all messages and comments instantly, so you can respond at the earliest opportunity
Explore the full suite of ContentCal products
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Publish

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Analyze

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