Does the price include Tax?
No, all our prices are exclusive of VAT.
Which social networks can I connect to?
We are currently integrated for auto-publishing to Facebook, Twitter, Instagram, and LinkedIn (Google+ coming).
What is a Calendar?
A Calendar is a visual workspace to plan and create your social media content. Connect your Calendar to your social media accounts to auto-publish posts, invite new Users to the Calendar to view / collaborate on content, and set up custom approval processes to streamline content sign-off. It’s the perfect place for agencies with several clients or businesses managing multiple social accounts.
What do I get from one Calendar?
A Calendar will entitle you to one connection to each of our integrated social networks (i.e. connection to one Facebook page, one Twitter account, one Instagram account, and one LinkedIn account). Agencies, freelancers, or businesses may choose to have multiple Calendars for each of their clients or sub-brands.
What makes ContentCal different from other social media tools?
Our simplicity and usability really set us apart from the crowd. ContentCal was created by a team of social media professionals with the aim to simplify the entire content creation process from planning and ideation, to approval and publishing.
What’s the main difference between the plans?
Our hobbyist plan is great for those who want to get started with ContentCal and learn the ropes before getting more serious. Our Pro plan is more suited for a social media professional looking to schedule more content and access more features. If you’re working in a team, however, you’ll need our Company plan for multiple Users, multiple Calendars, and a wealth of features for ultimate collaboration. The Custom plan is for those with needs beyond the Company plan; perfect for large businesses or agencies that need a more tailored solution.
Can I upgrade and downgrade at any time?
If you downgrade your plan, you will remain on your current plan until the end of your billing cycle, at which time the plan will be downgraded.
Can I add extra Calendars or Users at a later date?
Yes. You can add as many Calendars or Users as you wish. Please refer to our Pricing Calculator above.
Can I have a free trial?
Yes. We welcome you to trial the Company plan for 14 days. After your trial has finished you can choose to downgrade to the Free or Pro plans, or sign-up for a Company or Custom plan.
What currencies can I pay in?
We can bill in USD, GBP, and EUR, but can adapt to other currencies upon request at firstname.lastname@example.org.
What support can I expect?
We pride ourselves on our amazing support and our reviews are a real testament to this. For the free plan, we offer email support with a response time within 24 hours. For the Pro plan, we offer live chat support with a 2 hour response time, and for Company and Custom plans we offer priority live chat support as well as a dedicated ContentCal contact who will personally ensure you are always up and running.
These response times are approximated and may vary depending on the time and date. Please keep in mind that we are based in the UK and respond quickest between 8am - 6pm BST, Mon - Fri.
When will payments be taken?
Payments will be taken on a recurring monthly or yearly cycle, depending how you choose to pay.
How do I know my data is secure?
Please see our GDPR compliant terms and conditions here.
Do you offer any discounts?
We will always try to be flexible and come to an agreement that’s suitable for all budgets. Get in touch at email@example.com to see what we can do for you.
How can I claim my discount?
Have an offer you want to redeem? Let us know at firstname.lastname@example.org
Do you have any affiliate programs?
Yes we do. Get in touch at email@example.com
What’s the cancellation term?
We’d love you to stick around. But if you do decide to move on, our cancellation term is 30 days from the moment you let us know via firstname.lastname@example.org