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Replying to messages with Respond

Respond allows you to reply to messages from Twitter (DMs and Tweets) and Facebook (DMs and Comments).


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Note: Respond is available on plans Company and above.

To send a response to any message:

1) Select a message from the Team Inbox screen

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2) Type your reply into the text box - your response will reply to the most recent message in the thread.

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Top tip: For Tweets: To respond to a previous Tweet in the thread, simply hover over the message you'd like to reply to and select the arrow so it turns blue.

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3) When ready, select either 'Send' or 'Send and Close'.

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