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Replying to messages with Respond

Respond allows you to reply to messages from Twitter (DMs and Tweets) and Facebook (DMs and Comments).

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Note: Respond is available on plans Company and above.

To send a response to any message:

1) Select a message from the Team Inbox screen


2) Type your reply into the text box - your response will reply to the most recent message in the thread.


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Top tip: For Tweets: To respond to a previous Tweet in the thread, simply hover over the message you'd like to reply to and select the arrow so it turns blue.


3) When ready, select either 'Send' or 'Send and Close'.

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