Connecting your social media profiles to ContentCal allows us to auto-publish on your behalf. Here's how to get started...
To connect, disconnect, or refresh a connection...
1) Go into a Calendar
2) Within 'Publish, click Setup
3) Use the 'Connections' area for all actions
Beta: Publishing to Facebook Groups is in Beta. Please ask us for access to this feature.
When connecting to Facebook, you will be asked: "What Pages do you want to use with ContentCal?". It is very important that you select all pages. De-selecting any of the Pages may result in post failures.
In the final stages of the connection process, you will be given the option to select which Page or Group you want to publish to from this Calendar.
Note: Google My Business publishing is available only on Custom / Premium plans. If you would like this enabled, get in touch at firstname.lastname@example.org. You will be able to add 1 Google My Business connection per Calendar.
When connecting to a Google My Buiness Location, we recommend carrying out two checks first to ensure you don't have any trouble connecting.
- Check that your Google My Business Location is verified
- Check your permissions over the Google My Business Location
Connecting to an Instagram personal profile
Finding that ContentCal is connecting to the wrong Instagram account?
ContentCal will connect to whichever Instagram account you are currently logged into on your browser. You'll just need to head to Instagram.com, login to the account you want to be connected to your Calendar, and then pop back into ContentCal to restart the connection process.
Connecting to an Instagram Business profile
If you find that your desired Instagram Business profile isn't appearing as an option to connect to, here's are two things to check.
All Instagram Business Pages will be connected to a Facebook Page. Please ensure that you are an 'Admin' of this Facebook Page by heading to the Page and selecting 'Page Settings', and then 'Page Roles'.
After pressing 'Connect' within ContentCal, and selecting to 'Connect a Business profile', you will then be given the option to 'Edit Settings' within Facebook. You will need to select this option and then continue through the modals ensuring to 'Select all' and the affirmative at every stage to give ContentCal access to your Pages and accounts.
← Previous article
🔍 Can’t find what you’re looking for?
Email us with your questions, or get in touch with us via the live chat bubble in the bottom right hand corner of the ContentCal web app screen.Message us